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 North
West Ambulance Service
Emergency Medical Dispatcher
£Band 3
North West
Due to
developments in service provision North West Ambulance Service require
additional Emergency Medical Dispatchers across three Emergency Control
Centre’s. There are vacancies in all three Emergency Control Centre’s at
Belle Vue in Greater Manchester, Anfield in Liverpool and Broughton in
Preston.
Responsible for handling 999 emergency ambulance calls from the public
you will deliver advice and guidance to callers regarding medical /
trauma conditions and scene safety as well as dealing with urgent and
other calls; operating state of the art telephony, computer aided
dispatch and prioritisation systems. Full on the job training will be
given and an excellent career structure is available for future career
progression.
Educated to GCSE standard or above, or with equivalent vocational
qualifications, you will have experience of inputting and accessing
Windows based packages together with a high standard of keyboard skills.
You will be required to have a typing speed of 30 words per minute.
We are looking for individuals who have a passion for providing
excellent customer service. You will also have a flair for telephone
communication and enjoy working in a fast paced environment. Applicants
must be able to demonstrate significant experience of working within a
call centre or customer focused role in their application.
Please be aware there are a number of positions available including
permanent and fixed term opportunities.
If you are currently on a holding list for 111 please do not apply for
this position.
Apply via the NHS Jobs web site
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